Phone number porting | VXT Phone System Features

Keep your number, skip the hassle.

‍Switching providers shouldn’t mean starting over. Phone number porting lets you bring your existing business number to VXT without downtime, confusion, or extra steps. No need to update websites, reprint materials, or retrain teams. Your number stays the same—so you save time and keep things simple.

Turn consistency into opportunity.

‍Your number is more than just digits—it’s how customers find you. Keeping it builds trust and ensures no call goes unanswered. By avoiding disruption, you protect relationships and create space to focus on what matters: growing your organisation. With VXT, your existing number becomes a bridge to what’s next.

Frequently asked questions

How long does porting take?

Most numbers port within 1–4 weeks, depending on how quickly we hear back from your current phone service provider. Unfortunately, these timelines are out of our control and can't be sped up.

We’ll guide you through the process and keep you updated, so there’s no guesswork. You can read more about the onboarding process here.

Is there a cost to port my number?

VXT does not charge for porting, and we never will. Some carriers may apply fees—we’ll help you check upfront so there are no surprises.

What is phone number porting?

Number porting lets you transfer your existing business phone number from your current provider to VXT. You keep the same number—no need to notify customers, update marketing materials, or risk missed calls.

To start the porting process, submit your number and provider details through your VXT account. We’ll verify everything and initiate the transfer—no technical work on your end.

Will my service be disrupted when I port my number across?

No. Your number stays active throughout the process. Calls and messages should work as usual, with no downtime.