Organize incoming calls with call queueing
Put callers into queue while they wait for their call to be answered.
Put callers into a queue while they await their turn to be answered, ensuring a smooth and organized calling experience. With a well-structured queue in place, you can prioritize calls, manage high call volumes, and ensure each caller receives the attention they deserve. Our queue management feature helps you streamline operations, ensure efficient call handling, and maintain a high level of customer service, even during peak periods.
"VXT just creates a better environment for our clients and a better experience for us. VXT will give us a better track record of calls made. They are very approachable and they certainly like moving quickly! It's been great."
Frequently asked questions
Users can access their transcriptions through the VXT dashboard. Once a call has been transcribed, it will appear in the list of recorded calls, where you can click on the relevant entry to view the transcription.
The dashboard also allows users to search for specific transcriptions, making it easy to find and reference past conversations. You can download or share the transcriptions as needed for your records.
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