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Are you considering switching your business phone system to a VoIP provider like VXT? Good news - you can keep your existing mobile numbers! This guide will walk you through the process of porting your mobile numbers to VXT and explain why it might be the right choice for your business.
What is Number Porting?
Number porting is the process of transferring your existing phone number from one service provider to another. In this case, we're talking about moving your mobile number from a traditional carrier (like Telstra or Vodafone) to a VoIP provider like VXT. Once you port your number, your clients will never know the difference as you will continue to make and receive calls using the same number .
Understanding the Difference: Mobile Plans vs. VoIP
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To understand your options, it's crucial to understand the difference between a traditional mobile plan and a VoIP service like VXT:
Traditional Mobile Plans
- Provided by carriers like Vodafone or Telstra
- Require a SIM card inserted into your mobile phone
- Offer calling and SMS through cellular networks
- Include mobile data for internet access
- Typically tied to a specific device
VoIP Plans (like VXT)
- Use Voice over Internet Protocol technology
- Calling and SMS are done through the internet
- Require an existing internet connection (not provided by the VoIP subscription)
- Can be used on multiple devices with the VoIP app installed
- Offer advanced features and business integrations
How to Use VoIP on Your Mobile Device
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Because you need an internet connection to use a VoIP service like VXT on your mobile device, you have two main options:
1. Use Your Personal Device
Install the VXT app on your personal smartphone. The app will use your personal mobile data or Wi-Fi connection for work-related calls and messages. By using the VXT app you can separate your personal and work communication. This means that you can make and receive calls from your personal and work number on one device. You no longer need two devices for your work and personal number.
2. Data-Only SIM
For a dedicated work phone, you can use a data-only SIM card. This option is often more cost-effective than a full mobile plan and provides the data necessary for the VoIP service to function.
What About Data Usage?
Remember, when you're connected to Wi-Fi (at home or in the office), your VoIP calls and messages won't use any mobile data at all. Even when using mobile data, voice calls consume very little bandwidth.
Reliability Concerns?
VXT's system is designed for high availability and reliability with 99.99% uptime. In case of internet outages, calls can be diverted to a backup personal mobile number. Watch this video about how VXT was a game changer for call reliability at Johnstone and Reimer Lawyers.
The Porting Process and Beyond: A Seamless Transition to VXT
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Porting your mobile numbers to VXT is a hassle-free process, and we ensure a smooth transition every step of the way. Here's what you can expect:
1. Initial Consultation
Your journey begins with an implementation intro meeting. This is where we discuss your unique requirements and tailor our approach to your business needs.
2. VXT Handles the Paperwork
Leave the complicated stuff to us. Your dedicated implementation manager will help gather all necessary information and submit the porting request on your behalf.
3. Porting Time
While porting duration can vary by country, rest assured that your manager will keep you informed throughout the process.
4. Comprehensive Training and Ongoing Support
Before your numbers are ported, VXT provides personalized training for administrators and team members, followed by a review meeting to address any concerns. We offer ongoing support to ensure you're never left without assistance.
"The training was impeccable. The VXT team was extremely patient and broke down the process into manageable parts," said Scott, President of i4 Search Group.
Ready to Make the Switch?
Porting your mobile numbers to VXT is a simple process that can bring significant benefits to your business. With enhanced features, better integration, and ongoing support, VXT can help take your business communications to the next level.
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